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    N0help4u's Avatar
    N0help4u Posts: 19,823, Reputation: 2035
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    #1

    Dec 16, 2008, 10:40 AM
    Microsoft virus?
    Just clicked on a Microsoft SP1 update and got a virus on the laptop.
    How do you get a virus through a Microsoft update?
    It WAS from their site. The screen went to a blue screen in the end.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #2

    Dec 16, 2008, 10:46 AM
    No you don't get viruses from the Windows Update site if you went to the legit site. What symptom led you to believe it is a virus?
    N0help4u's Avatar
    N0help4u Posts: 19,823, Reputation: 2035
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    #3

    Dec 16, 2008, 10:50 AM

    The regular Microsoft update pop up came up and my son clicked on it and it went to a black screen and started running all kinds of numbers, letters and words across the screen. He clicked for it to stop because it looked like a virus. It went to a scan and said unable to restart. Then it went to a blue screen.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #4

    Dec 16, 2008, 11:02 AM
    What version of Windows?
    Can you reboot in Safe Mode and do a full virus scan?
    N0help4u's Avatar
    N0help4u Posts: 19,823, Reputation: 2035
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    #5

    Dec 16, 2008, 11:03 AM

    He tried that already. Now he is trying to install Ubantu Linux instead of Windows.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #6

    Dec 16, 2008, 11:23 AM
    That quite a drastic step. I would have reinstalled Windows.
    N0help4u's Avatar
    N0help4u Posts: 19,823, Reputation: 2035
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    #7

    Dec 16, 2008, 11:24 AM

    I think he tried that already.
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
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    #8

    Dec 16, 2008, 12:14 PM
    Why on earth are you trying to install an SP1 update when XP is on SP3??

    HUGE alarm bells there !
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #9

    Dec 16, 2008, 12:17 PM
    Good point Curly. No such notice for SP1 should have appeared.
    N0help4u's Avatar
    N0help4u Posts: 19,823, Reputation: 2035
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    #10

    Dec 16, 2008, 01:11 PM

    I don't know why he did that it popped up as an update for the computer and he hit okay.
    I don't know anything about the updates so I really do them
    I figure why update something I am happy with.
    He has Vista not XP.
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