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Thanks for your help but we have tried a system restore and it won't let us!! I am just going to call the doctor and probably get rid of vista and get XP as this system has been nothing but trouble....

Yes Internet Explorer.

We had an anti-virus but it needed to download updates so Im not sure its even turned on now.

I tried to re-set but it still doesn't work?

Yes we were able to download before.

Both, we cannot download attachments or files.

When I try to open an attachment the screen comes up telling me it is downloading but then it disappears and...

We are using vista on an HP Pavilion laptop but just recently we haven't been able to download anything off the net. We can send and receive email but if there is an attachment we can not open it....