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    MazdaLady92's Avatar
    MazdaLady92 Posts: 3, Reputation: 1
    New Member
    		  
    #1

    Jul 12, 2006, 09:49 PM
    Internet explorer crashing
    I'm having trouble with my enternet explorer crashing when I close it.
    :mad:
    I've turned off my browser add ons,but it still keeps closing saying it encountered problen,I send report every time.
    Any help out there plzzzzz;)
    colbtech's Avatar
    colbtech Posts: 748, Reputation: 66
    Senior Member
    		  
    #2

    Jul 13, 2006, 02:19 AM
    What version are you using? (Help, About)
    Is your antivirus/spyware up to date?
    Have you tried another browser, Netscape, FireFox?
    Does the error report contain anything that points to missing files?
    LTheobald's Avatar
    LTheobald Posts: 1,051, Reputation: 127
    Ultra Member
    		  
    #3

    Jul 13, 2006, 02:19 AM
    Also - What version of Windows are you using?
    dxviii's Avatar
    dxviii Posts: 39, Reputation: 4
    Junior Member
    		  
    #4

    Jul 13, 2006, 05:02 AM
    Sounds to me this person has spy or adware on his computer. Also could be version issue. Check the spy/adware issue first then go to Microsoft update and update if needed.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #5

    Jul 13, 2006, 05:21 AM
    Hmmmm... "browser add-ons"? Try uninstalling all of those first... if you can.
    MazdaLady92's Avatar
    MazdaLady92 Posts: 3, Reputation: 1
    New Member
    		  
    #6

    Jul 13, 2006, 10:28 AM
    I have windows xp home edition,enternet explorer,6.o with sp2,and all my anti virus and spyware are up to date.
    colbtech's Avatar
    colbtech Posts: 748, Reputation: 66
    Senior Member
    		  
    #7

    Jul 13, 2006, 04:13 PM
    Try turning off your spyware. It can always be re-installed or activated again. What anti-virus and spyware versions are you running?
    MazdaLady92's Avatar
    MazdaLady92 Posts: 3, Reputation: 1
    New Member
    		  
    #8

    Jul 13, 2006, 06:09 PM
    I have nortom anti virus,and ad ware,spyware slayer,erra nuker and PC on point.
    I have my browser add ons turned off

    Thanks guys I do believe I found the problem,it was an add on called... runtime,and since I have disabeled it,my explorer has not crashed,it great ,thanks for your help.
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