Before I go back to the place that installed my laminate floors, I need to know if there is something I can do. It is so hard to set up a time with them to come back out. There are a few planks that are slightly up at the corners and do not lay flat. When I swiffer, it snags. I have tried beating the corners down with a rubber mallot but that does no good. Also, I hate the way it sounds when I walk across it with heels or hard shoes. I really did not want to pay so much for more area rugs. Does anyone have these concerns? I really welcome as many answers as possible from those of you that got fairly cheaper laminate so I can live with what might have been a bad decision. I am on a tight budget. I have 1400 square feet of this stuff, but it does look good.