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Mary Alice · Nov 26, 2007, 11:19 AM

I installed a Pittsburgh Corning glass block shower. I followed all their directions and used the products included in the kit. After several months I noticed the grout sealer was peeling/flaking off. Pittsburgh says my problem is not their problem. Why is the sealer peeling?

ballengerb1 · Nov 26, 2007, 02:06 PM

Have you contacted the manufacturer of the sealer regarding the flaking? Sounds likem the sealer may not have been part of the kit. What/who made the grout and what did they have to say about sealing the grout? How long after grouting did you seal?

Mary Alice · Nov 27, 2007, 06:35 AM

The grout sealer was included in the Pittsburgh Corning glass block shower kit. Pittsburgh directions said to wait 4 hours before sealing grout. The sealer included in the kit said to wait 48 hours. I called Pittsburgh and they said to follow the directions on the bottle of sealer. I waited a week, opened the sealer. It was the consistency of cottage cheese so I called Pittsburgh. They sent a 2nd bottle of sealer-same manufacturer about 2 weeks later, different name on bottle. This bottle said to wait 7 days. Three weeks had already passed so I sealed the shower.

ballengerb1 · Nov 27, 2007, 09:30 AM

Thanks for the explanation. I don't see how they can duck the responsibility if you followed all of their directions with their products. Sounds like you got a bad batch, I'd keep hounding them. Remind them of the cottage cheese from the original batch.