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    1samonas's Avatar
    1samonas Posts: 2, Reputation: 1
    New Member

    Jul 26, 2014, 05:00 PM
    Adt home alarm systems

    We canceled after our contract was up. I switched to VOIP, now the alarm bleeps every 24 hours saying communication error and phone line problem. ** only works the day it happens which is everyday.

    Now to top that the battery in the wireless smoke alarm went out after replacing it, we get smoke tamper bleeps every 12 hours.

    We have a GE Concord 4 series. Please help.. Adt will not ..
    smearcase's Avatar
    smearcase Posts: 2,392, Reputation: 316
    Ultra Member

    Jul 26, 2014, 06:12 PM
    I realize that you have a different problem than discussed in this FAQ, but maybe some help available at the 800 number listed.

    "Will switching to VoIP/Digital Phone service affect my ADT security system?

    It could, depending on which provider service you use. For this reason we recommend that before you consider a change in telephone service you contact us ADT at 1-800-ADT-ASAP. We can tell you which VoIP/Digital Phone service providers in your local area meet the necessary characteristics to become a Qualified Managed Facility Voice Network (MFVN). Those providers that qualify are included in ADT’s policy and are rated as an acceptable primary method of transmitting alarm signal to ADT’s monitoring centers. "
    From: ADT Pulse Wireless Home Security System - ADT Security Services

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