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Thanks for your help! I cancelled my appointment with that cheater! I've been fooling around with our thermostat and I think it's defective. It's the old kind with the slide thingie, and when I...

I don't know the make or model of my furnace because it's under the house, in the crawlspace and my husband is too lazy to go look. :mad: I deducted it's electric because we've never gotten a single...