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    LEEBO's Avatar
    LEEBO Posts: 2, Reputation: 1
    New Member
     
    #1

    Nov 9, 2009, 06:47 AM
    Outside Unit Not Working
    Our outside heat pump unit is not running. The thermostat was replaced recently (5 times!). Can a problem with the thermostat effect how the outside unit works? What should we be looking at to figure out what is going on?
    wmproop's Avatar
    wmproop Posts: 3,749, Reputation: 91
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    #2

    Nov 9, 2009, 02:47 PM
    Yes it could be a problem,if its not wired right,, double/tripple check the wiring instructions and make sure it is wired right


    Before you buy more tstats, it might save you money to hire a different HVAC tech
    KC13's Avatar
    KC13 Posts: 2,556, Reputation: 99
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    #3

    Nov 9, 2009, 05:21 PM
    Quote Originally Posted by LEEBO View Post
    The thermostat was replaced recently (5 times!). Can a problem with the thermostat effect how the outside unit works?
    Sure can. Conversely, a problem with the outdoor unit can affect how the thermostat works. Something is very unusual when a system develops such an appetite for thermostats. A more experienced tech might be in order...
    LEEBO's Avatar
    LEEBO Posts: 2, Reputation: 1
    New Member
     
    #4

    Nov 10, 2009, 05:17 AM
    Quote Originally Posted by wmproop View Post
    yes it could be a problem,if its not wired right,,,,double/tripple check the wiring instructions and make sure it is wired right


    before you buy more tstats,,it might save you money to hire a differant HVAC tech

    Thermostats WERE replaced by HVAC tech! He kept saying they must be defective.
    KC13's Avatar
    KC13 Posts: 2,556, Reputation: 99
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    #5

    Nov 10, 2009, 05:45 PM
    Perhaps he is installing them but neglecting to check a setup option of some sort...

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