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    trapped's Avatar
    trapped Posts: 2, Reputation: 1
    New Member

    Aug 2, 2008, 09:31 PM
    New Tempstar unit odor
    I had a new 2 ton Tempstar Heating/AC unit installed about 21/2 years ago. The first year it worked fine, the second the AC stopped cooling, over a week of calling the dealer to get them to check it out they finally came and ended up replacing the freon and doing an acid wash on the coils. The unit cooled fine after that. This summer I've noticed a chemical type smell, kind of like machine oil coming through the vents when the AC is running. It has left my home smelling, my clothes have the odor on them. I've contacted the dealer and he says to throw some air freshner tabs you can by at Home Depot in the return. I have asked a few opinions and it seems they believe the compressor may have failed and they don't understand why a new unit would need freon replaced unless there was a leak. To my knowledge there was never any tests done to check for leaks. They came at my request and just did a visual look and told me everything looked okay. I am sick over this and don't run the AC because the smell is sickening. I am at my wits end and the dealer seems to just put me off and can't be bothered, even though the warranty is still in place. Please anyone who may have had experience with this type of problem, I need some answers not only for the problem with the AC, but the problem with the dealer too.
    hvac1000's Avatar
    hvac1000 Posts: 14,540, Reputation: 435
    Heating & Air Conditioning Expert

    Aug 2, 2008, 09:59 PM
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