Hi. I sent a request to Carrier regarding my question but they want to send a service rep. instead of answering my question. I have a one year old heat pump that was added to my medium efficiency furnace. I live in Canada, West Coast, and the heat pump will now not continually provide cool air. It...

Hello- Our neighbors have installed a heat pump recently much to our dismay. It’s located on the side of there house which is only about 5 feet from our living room wall. Needless to say, the sound is coming straight into our living room. It’s a constant buzzing noise. Any ideas how we can...

I recently had someone install a brand new 98% eff. Furnace with a 13 seer a/c. They offered to put a dual fuel heat pump in for $2000.00. My gas bills are still a little higher than I would like and I wanted to know if a dual fuel heat pump is really worth the extra money and if it would save me...

We built our house 30 years ago using electric baseboard heat. This is 240 volt electric heat. We would like to change the original thermostats (Mears M7) to progammable digital themostats. Those that we have looked at indicate two models; single pole and double pole. How would I determine which...

I have a Lennox heat pump. My builder was required to put one in per our neighborhood association. However, he set the thermostat so that it would never kick on because he thought I would like the hotter air provided by the gas furnace. I was thinking with the price of gas on the rise the heat...