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    Patrijo4348's Avatar
    Patrijo4348 Posts: 1, Reputation: 1
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    #1

    Jan 15, 2016, 03:20 PM
    Bryant model 563G heat exchange on furnace recalls
    I have a Bryant Heating System installed in 2008. Recently, the heat exchanger malfunctioned and was completely rusted causing Carbon Monoxide throughout our house. My husband and I were hospitalized with carbon monoxide poisoning.

    We understand there was a recall on this model. Was there a recall on this heating unit or any parts of it?

    Please advise.

    Patricia and John Hayes
    [email protected]
    Grady White's Avatar
    Grady White Posts: 1,417, Reputation: 59
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    #2

    Jan 16, 2016, 07:13 PM
    I could not find any recalls on that model but that does not mean there are none. I suggest you contact the U.S. Consumer Product Safety Commission at one of these numbers:
    Furnace Recall Hotline 877-347-6456 or CPSC Consumjer Hotline 800-638-2772.

    Rust is usually caused by installation in a very damp environment or a condensate leak which should be detected during routine maintenance. Rust is a big problem in my area when furnaces are installed in unconditioned crawl spaces or in cold attics.

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