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    bellafrost43's Avatar
    bellafrost43 Posts: 1, Reputation: 1
    New Member

    Mar 5, 2019, 07:31 AM
    Need advice on Insurance Claim
    Need advice on health insurance claim. Was traveling international, kid got hurt ended up paying $1400 for stitches. Paid upfront at that moment. Upon returning to USA I submitted the claim and my it ended up in deductible. Also; didnít get any insurance discount. Please if someone know any information on how to deal with insurance, we already paid the bill in full, now we want at least 80-20%. Please any advice on this would be appreciated.
    J_9's Avatar
    J_9 Posts: 40,299, Reputation: 5646

    Mar 5, 2019, 07:51 AM
    Contact your provider. Many US based heath insurances donít cover injuries outside of the country. This is why purchasing trip insurance that only covers the dates of travel is very important.
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,302, Reputation: 7692

    Mar 5, 2019, 11:07 AM
    Agreed, very few US health insurance pays for any international health care,
    Some do on preapproved, others only pay if you use an authorized provider.
    I know my insurance BCBS only pays international, if you go to one of their listed providers (you should have looked who they were and had a list of doctors in the area you were to travel before you traveled)

    Also what is your deductible, and max out of pocket

    They should have given you an exact reason for non payment in a explanation of benefit letter.
    ma0641's Avatar
    ma0641 Posts: 15,681, Reputation: 1012
    Uber Member

    Mar 5, 2019, 12:14 PM
    If you submitted a claim and got an EOB, it should have a number for contact. As noted, unless your coverage specifically addresses out of USA, you are probably on the hook so to say. What is your deductible?

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