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    lkapoor's Avatar
    lkapoor Posts: 1, Reputation: 1
    New Member
     
    #1

    Apr 13, 2009, 08:19 AM
    Trying to recover data from laptop hard drive
    Hello everyone,
    Here is my problem...
    Last week my laptop booted to a blue screen saying "unmountable volume". I'm not very PC literate. After researching... tried to fix it using xp boot cd or PC recovery cd. Nothing is working without the option of losing data. I cannot take a chance to lose my data.

    Now I bought a hard drive enclosure. Connected it via usb to a working desktop.
    The desktop recognizes and brings up 2 drives (one for the main and other for the partitioned, E:/ and F:/ respectively).
    When I try to open the main which is E:/, I am getting the following error:
    "E:\ not accessible
    error preforming inpage operation"

    I am stuck at this point and need help going further.
    Here are the things I am thinking about.

    1. Is it possible to open the files from here or do I need to copy and paste them elsewhere onto the desktop ?

    2. Also the laptop had a profile built with password. The desktop is not running with my profile. So can this be the problem ?

    3. Lastly, could it be a problem with compatibility between 2 different versions of Windows ?

    Please advise of any suggestions or methods you have used to resolve this type of problem.
    Someone earlier had a similar problem on this forum, but was not able to find the method that fixed their issue.

    Appreciate everyone's assistance.
    Thanks,
    LK
    Scleros's Avatar
    Scleros Posts: 2,166, Reputation: 262
    Hardware Expert
     
    #2

    Apr 14, 2009, 07:06 AM
    Quote Originally Posted by lkapoor View Post
    Is it possible to open the files from here or do I need to copy and paste them elsewhere onto the desktop?
    Yes, however copying the files off the drive onto the desktop or another drive would be safer since the original drive is not working properly.

    Quote Originally Posted by lkapoor View Post
    The desktop is not running with my profile. So can this be the problem ?
    No, not for the problem you described. This scenario would manifest as permission errors when attempting to access certain folders and only when using an account without full administrator rights or if the folders had had their ownership fiddled with.

    Quote Originally Posted by lkapoor View Post
    could it be a problem with compatibility between 2 different versions of Windows ?
    Anything is possible with Windows, but unlikely.

    Quote Originally Posted by lkapoor View Post
    Please advise of any suggestions or methods you have used to resolve this type of problem.
    Usually I zero fill the drive, run the drive manufacturer's diagnostic, and then use it for nothing important ever again. Since you don't have a backup of your data, you can't do this and your options are severely limited. So, if the data is truly important, quit using the drive immediately and contact a data recovery company.

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