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    indy0709's Avatar
    indy0709 Posts: 1, Reputation: 1
    New Member
     
    #1

    Jun 1, 2015, 10:39 PM
    Sleep number bed error e13
    The remote for my sleep number bed will sync to the foundation! I have checked that it is receiving power and have reset the remote a number of times. Customer service is closed. Please help!
    talaniman's Avatar
    talaniman Posts: 54,009, Reputation: 10852
    Expert
     
    #2

    Jun 2, 2015, 04:48 AM
    This is what I found,

    http://www.sleepnumber.com/customer-...roduct-support

    That lead to here,

    http://players.brightcove.net/969768...=4234847572001

    If you have already been through this entire process diligently then relax, as further assistance is needed.
    Dperkinsjr1's Avatar
    Dperkinsjr1 Posts: 1, Reputation: 1
    New Member
     
    #3

    Sep 3, 2017, 08:03 PM
    If you have the sleep iq you have to make sure you have the app downloaded and it is connected to the internet I forgot I got a new router and had to redo everything and then the remote synced right away

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