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I can't figure out how to remove a drawer. It is a custom kitchen drawer (the wood is marked KraftMade Cabinetry). The drawer has metal tracks on the sides with ball bearings visible. I have looked on the outside and underneath and do not see any latch. Pulling up or pulling hard don't work. The only markings I can find on the track are TAIWAN 0 4 1 1. Any help would be appreciated.<p>

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