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    naebohoncho's Avatar
    naebohoncho Posts: 3, Reputation: 1
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    #1

    Dec 25, 2013, 04:10 PM
    Provisional credit
    Re; PROVISIONAL CREDIT.

    I don't understand why they gave it to me before the dispute is over.
     travel agency double charged on 6/1.  On 7/11, bank gave exact amount of provisional credit to me.  The dispute was between 8/9 till 9/28.
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,301, Reputation: 7692
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    #2

    Dec 25, 2013, 10:29 PM
    When you called and talked to bank, what did they tell you ?
    naebohoncho's Avatar
    naebohoncho Posts: 3, Reputation: 1
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    #3

    Dec 28, 2013, 10:35 PM
    There's claim executive in my bank. I reported to her what I did to buy a
    Plane ticket on 5/30 and 6/1. It seems that I didn't finish buying the ticket in one time because I bought it for a friend of mine. Because I didn't k now his middle name, I seemed to log out then I started once more from beginning to end. Therefore the travel agency double charged. That is what the exactive said to me. She confirmed a couple of times. I emailed her what I did until I completely fined buying it. I mean I reported her the process which I went through very cautiously as well as in detail.
    Is it the reason why she gave me a provisinal credit before the term of dispute is over? I think this is the reason for it. I admitted that I had to logout then log in again. Is it correct?
    naebohoncho's Avatar
    naebohoncho Posts: 3, Reputation: 1
    New Member
    		  
    #4

    Dec 28, 2013, 10:51 PM
    [QUOTE=naebohoncho;3603450]
    There's claim executive in my bank.
    I reported to her what I did to buy a
    Plane ticket on 5/30 and 6/1.
    It seems that I didn't finish buying the ticket in one time because I bought it for a friend of mine.
    Because I didn't k now his middle name, I seemed to log out then I started once more from beginning to end.
    Therefore, the travel agency double charged. That is what the exactive said to me. She confirmed a couple of times.
    I emailed her what I did until I completely fined buying it. I mean I reported her the process which I went through very cautiously as well as in detail.
    Is it the reason why she gave me a provisinal credit before the term of dispute is over? I think this is the reason for it.
    I admitted that I had to logout then log in again. Is it correct? Please put your answer pretty soon. I appreciate your help. Thanks.
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