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    OilMan6's Avatar
    OilMan6 Posts: 15, Reputation: 1
    New Member
    		  
    #1

    Dec 4, 2005, 08:49 PM
    Trouble with Outlook Express folder configuration.
    04 December 2005.
    2218 Hrs.

    FM: OilMan6

    SUBJECT: Trouble with Outlook Express folder configuration.
    It's gone. Except for one folder.

    Nature of the problem: After doing a Google search for "Skype information".
    Using Mozilla's Firefox web browser. I went to Outlook Express to see
    If I had received any new e-mail. Looking at the screen I realizied
    That only one folder was left. A folder entitled "InBox. Main Identity."

    After realizing the loss,
    I uninstalled my Dialup software (PeoplePC Dialup software).
    Rebooted. Next, I did a complete registry cleanup.
    Rebooted. Next, I reinstalled the dialup software.
    Rebooted.

    ... I still had the same problem...

    Next, I did a complete antispyware sweep.
    Cookies were founded and removed.

    ... I stiil had the same problem...

    Question: After doing everything that I know.
    What do you recommend I do
    In order to correct this problem?

    Thank You.

    Awaiting your resonse.

    OilMan6
    StuMegu's Avatar
    StuMegu Posts: 576, Reputation: 64
    Senior Member
    		  
    #2

    Dec 5, 2005, 01:49 AM
    You haven't logged in as someone else have you?
    fredg's Avatar
    fredg Posts: 4,926, Reputation: 674
    Ultra Member
    		  
    #3

    Dec 5, 2005, 05:13 AM
    Outlook Express
    Hi,
    I use Internet Explorer, and don't have any experience with Mozilla.
    But, check the following path, or some version of it, to see if your Identity files are showing, in Windows Explorer.
    c:/windows/application data/identities/microsoft/outlook express.
    On the right, you should see your files, such as inbox.dbx, deleted items.dbx, folders.dbx, etc. If they aren't there, then I would call PeoplePC, or email support for possible help.
    I do wish you good luck.
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