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    jeremywms's Avatar
    jeremywms Posts: 3, Reputation: 1
    New Member
    		  
    #1

    May 8, 2006, 10:17 AM
    Outlook Express 6 shuts down when I try to print
    I am using Windows XP and Outlook Express 6. When I try to print an email, either by clicking on the Print button on the toolbar or by selecting "File" and then "Print," the program immediately shuts down. I am able to print in Microsoft Explorer just fine. I have tried uninstalling and reinstalling. I have tried registry cleaners. I have tried Outlook Express repair programs. Nothing seems to work.

    Thank you in advance for any assistance!
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    May 8, 2006, 01:19 PM
    HAve you tried reinstalling your printer with the most up to date drivers ?
    jeremywms's Avatar
    jeremywms Posts: 3, Reputation: 1
    New Member
    		  
    #3

    May 8, 2006, 02:33 PM
    This is a good comment. Yes, I actually downloaded the latest driver release from the Epson web site to make sure my drivers were up to date. Still no go. I am able to print from every other application without any problems. It is so mysterious to me!
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #4

    May 8, 2006, 02:35 PM
    OK now how are you trying to print the mail ?
    Is it open at the time or just highlighted in your inbox ?
    Does the same thing happen if you try either way ?
    jeremywms's Avatar
    jeremywms Posts: 3, Reputation: 1
    New Member
    		  
    #5

    May 8, 2006, 03:13 PM
    It does happen either way. When I hit the print button, the printer dialoge box appears and I select my Epson printer. It is when I hit print in that box that the program immediately shuts down. I don't get any kind of error message.
    horseradish's Avatar
    horseradish Posts: 1, Reputation: 1
    New Member
    		  
    #6

    May 8, 2007, 03:01 PM
    Quote Originally Posted by jeremywms
    I am using Windows XP and Outlook Express 6. When I try to print an email, either by clicking on the Print button on the toolbar or by selecting "File" and then "Print," the program immediately shuts down. I am able to print in Microsoft Explorer just fine. I have tried uninstalling and reinstalling. I have tried registry cleaners. I have tried Outlook Express repair programs. Nothing seems to work.

    Thank you in advance for any assistance!

    I have the exact, same problem! I even changed out printer models and still can't print from Outlook Express. Even OE filed messages won't print. I run XP pro with all updates.

    I can't believe jeremywms and myself are the only two people in the world experiencing this problem!
    Davyburns's Avatar
    Davyburns Posts: 1, Reputation: 1
    New Member
    		  
    #7

    Nov 30, 2007, 04:28 AM
    I too have this problem, and have as yet, not found the answer
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