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godiva · May 24, 2009, 03:11 PM

The only way I can get into my hotmail is to let it try to load numerous times then hit the back button. My instant messenger is screwed up too. Every time I log in it tells me I'm signed in on another computer and I need to try again. I've already tried changing my password but nothing seems to help. HELP!

spiritcharms · May 24, 2009, 03:16 PM

Is it possible somebody else is signed in your hotmail on another PC?

godiva · May 24, 2009, 03:36 PM

I don't see how that could be possible. No one else knows mu ID and password

spiritcharms · May 24, 2009, 03:51 PM

And you haven't been on another PC yourself and signed in somewhere and forgotton to log out?

I'm just saying that as I do share the internet with my other half (2 pc's) and if I go to sign into mine,it says the same things if he's in that particular hotmail.

I think the only thing you can do is try going onto Microsoft website and contacting them through there, good luck if you get an answer! Msn is pretty screwed up lately, mine keeps hanging! But think it maybe to do with Vista. I also know somebody else is having a problem with there's too, they just can't log in at all, saying their password username is incorrect when it isn't.

Sounds as though there's a few bugs in the latest version,if that's the one your using.

Sorry I can't help really, hope you mange to sort it, and somebody on here that actually knows what they are talking about can help you with it.

godiva · May 24, 2009, 04:08 PM

Thanks anyway. I did go to Microsoft. There isn't any way to contact them

spiritcharms · May 24, 2009, 04:26 PM

Here try having a look through this. http://help.uk.msn.com/

It may help. Failing that, try uninstalling the version you have and download it again,also try hotmail live rather than going through messenger.