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    oldtech1's Avatar
    oldtech1 Posts: 1, Reputation: 1
    New Member
     
    #1

    Apr 3, 2008, 10:43 AM
    Getting ii script error when trying to print
    I have a user with Outlook 2003 the gets an error box with the following info inside. Box name is internet explorer script error contains:
    Line: 2021 (I know what that means)
    Char: 1
    Error: Unspecified error
    Code: 0
    URL: res://ieframe.dll/preview.dlg

    Can anyone help me with this? This user can not print anything from within her Outlook. We have already run Detect and Repair and that did not help.
    chuckhole's Avatar
    chuckhole Posts: 850, Reputation: 45
    Senior Member
     
    #2

    Apr 3, 2008, 01:00 PM
    I would assume that you also have Internet Explorer 7 installed?

    Review the following Microsoft KB article 931657: The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express

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