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    harphonker60's Avatar
    harphonker60 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Mar 4, 2006, 06:16 PM
    Cannot compose in Outlook express
    Wondering if anyone can help me. Whenever I try to create new mail or reply, Outlook express just freezes and I cannot type or do anything to the message. This problem just started without warning, it wasn't always like this and it occurs in all identities. Help please!
    fredg's Avatar
    fredg Posts: 4,926, Reputation: 674
    Ultra Member
    		  
    #2

    Mar 5, 2006, 07:40 AM
    Hi,
    You didn't mention your windows version like 98, XP, etc. But, this should work with any windows system. This could take some troubleshooting, but I do think that re-installing Outlook Express will solve this. It will NOT delete any of your messages or address book.
    Connect to the internet first.
    Go to Start/Find or Search, then type in ie6setup.exe.
    When it finds it, left double-click on it to start the Install Wizard.
    Keep going through the Wizard, until you come to Installation Choices, two.
    Left click on Custom.
    Then, scroll down to Outlook Express, and left click on it to put a checkmark by it. Click on Next.
    When it tells you it's already installed, click YES to re-install it.
    After it finishes, re-boot.
    Hopefully, it will then work as it should.
    Best of luck.
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