Hello, we have a Hampton Bay fan and my son dropped the remote and it stopped working. I changed the batteries and that didn't work. Now I asked someone at Home Depot what I needed to do. They instructed me to buy a new remote kit... I did however it came with a little grey box with 3 cords...

My ceiling fan remote control stopped working seemingly after it was dropped on the floor. The red light on the control goes on and off as expected but ceiling light and/or fan are not impacted. The battery was replaced (just in case) to no avail. Figuring I have nothing to lose, I took the...

About 12 years ago, I bought remotes for two of my fans. They died about 6 months ago, about a month apart. A couple of days ago, I bought a Hampton Bay 191-691 remote control system. My original remotes are no longer manufactured. It is simple. Black and white going into the remote and black...

I have read everything I can find regarding problems with ceiling fans but haven't found an answer to my question. My ceiling fan which I bought 1 1/2 years ago quit working entirely. Unfortunately, I can't find the manual (or the receipt). How do I know whether it's a problem with the remote or...

I have a Hampton ceiling fan that is appox. 5 yrs old. The remote seems not to work. I have to flip the power switch on the wall and hold down a button on the remote to make the fan or lights go on. I tried changing the battery and that doesn't work. I then changed the switch on the wall and that...