Hampton Bay Remote Fan Won't Turn Off
Asked Apr 24, 2007, 02:06 AM
I purchased 5 Hampton Bay White Redington III Ceiling Fans with Remote Control & Light Kit (Model B52852WH) over 6 years ago. The fans do not have pull chains or wall switches - they can only be operated using the remote control. 2 of the fans are installed in one large bedroom with both remote controls on the same frequency so either remote will operate both fans. I am now having problems with one of the fans. Yesterday, I turned the fans on high using the remote control and now one of the fans will not turn off. I am able to operate the light kit using the remote control but the fan is running on high and will not turn off nor can I change the speed or direction - it has been running nonstop for about 12 hours. The only way I can get the fan to stop running is to turn off all electrical power in the room. I am not having any problems with the other 4 fans.
I have tested all 5 remotes and none of them will stop the fan. Does this sound like a receiver problem? If so, where can I get a replacement? Thanks.