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    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #1

    Oct 18, 2017, 06:59 PM
    Interview questions
    How to answer 'What would frustrate you the most about this position?' If I don't have any work experience. For a Customer Service Consultant position.
    Wondergirl's Avatar
    Wondergirl Posts: 37,873, Reputation: 5429
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    #2

    Oct 18, 2017, 07:11 PM
    What would? Choose one that would have a positive solution.

    My frustration would be if too many customers need help at the same time.
    ma0641's Avatar
    ma0641 Posts: 15,681, Reputation: 1012
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    #3

    Oct 18, 2017, 07:18 PM
    Where are you getting these questions? This is your second post regarding a theoretical interview. You admit you have no experience for the job. Our answers might help you get the job but then what?
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #4

    Oct 18, 2017, 07:19 PM
    I was thinking angry customers. But yours is better, thanks! The good thing could be that many customers in queue actually a motives me to do more work quickly.
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #5

    Oct 18, 2017, 07:25 PM
    I did the interview before but failed because I prepared for other questions but not those that were asked. The company is hiring about 1500 customer service consultants because it expanding. The company is Sutherland Global Services. They said I must research the question because they are going to give me a second chance. They will train us.
    Wondergirl's Avatar
    Wondergirl Posts: 37,873, Reputation: 5429
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    #6

    Oct 18, 2017, 07:34 PM
    Quote Originally Posted by AnitaD1998 View Post
    I was thinking angry customers. But yours is better, thanks! The good thing could be that many customers in queue actually a motives me to do more work quickly.
    You could find another coworker or two to help you. Or do a triage-type thing, taking the easiest questions and asking customers with tough problems to wait until you get rid of the easy ones. BUT those tough-problem customers may already be angry, so getting coworkers to help would be better.
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #7

    Oct 18, 2017, 07:38 PM
    Thanks again, you're the best!
    Wondergirl's Avatar
    Wondergirl Posts: 37,873, Reputation: 5429
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    #8

    Oct 18, 2017, 07:49 PM
    Quote Originally Posted by AnitaD1998 View Post
    Thanks again, you're the best!
    Thank you! Years of my working in a busy public library helps! Let me know what happens!
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #9

    Oct 18, 2017, 07:59 PM
    Ok, I will.
    Wondergirl's Avatar
    Wondergirl Posts: 37,873, Reputation: 5429
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    #10

    Oct 18, 2017, 08:27 PM
    Quote Originally Posted by AnitaD1998 View Post
    Ok, I will.
    My sister's name is Anita. Are you my sister? :D
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #11

    Oct 18, 2017, 08:36 PM
    Lol, no:-D
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #12

    Nov 30, 2017, 04:14 PM
    Wondergirl, I didn't get the call back, unfortunately. But I did get an internship from another organization. Thank you all the same for helping me.
    Wondergirl's Avatar
    Wondergirl Posts: 37,873, Reputation: 5429
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    #13

    Nov 30, 2017, 04:38 PM
    Quote Originally Posted by AnitaD1998 View Post
    Wondergirl, I didn't get the call back, unfortunately. But I did get an internship from another organization. Thank you all the same for helping me.
    Congratulations! Learn all you can! Let me know how it goes. How long is the internship for?
    AnitaD1998's Avatar
    AnitaD1998 Posts: 12, Reputation: 2
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    #14

    Dec 1, 2017, 01:09 AM
    Ok that you and I will. The internship is just for 1 month

    I meant thank you

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