On December 13 I made an electronic purchase for a Christmas gift at a popular department store. I used my credit card. Before I go further, this is my first credit card in many years and have never had any prior problems. Well, this time there was an issue with the purchase. They had to refund my account and repurchase the item.

I received my statement that was itemized on January 9 and it appears this item was charged twice. No credit appears. The department store says they show a credit, but my card company does not show a credit. Where do I go from here? Is it too late to dispute the second charge?