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    jammy23's Avatar
    jammy23 Posts: 545, Reputation: 0
    Senior Member

    Sep 14, 2017, 08:20 PM
    Credit: Equifax
    I couldn't get them on the phone (I wanted to freeze account) so I looked online
    For their address. I filled out a form incl SS# and at the end it said it was for
    Credit monitoring and other services but nothing that said freeze.

    I saw other sites asking for personal info but I'm getting paranoid about what
    Is a real site. How can I tell. Millions of people's information has been
    Compromised so I wanted to freeze my credit from all three (or the fourth too)
    joypulv's Avatar
    joypulv Posts: 21,593, Reputation: 2941
    current pert

    Sep 15, 2017, 02:40 AM
    You are not alone. Most people can't get through online or by phone.
    One friend got an automated response (from actual equifax) saying to send in various documents by snail mail, all containing very sensitive info like SSN, and he is livid with anger.

    My theory: WAIT
    I think it's actually safer to wait. Carefully monitor every possible bit of banking and credit info you have. I do that anyway.
    I do hope you didn't send any info to a bogus site.
    talaniman's Avatar
    talaniman Posts: 54,282, Reputation: 10853

    Sep 15, 2017, 04:08 AM
    Browse through these links and see if there is a benefit to you. As you see you must contact all 3 credit reporting agencies not just Equifax for a freeze to be effective.

    To place a fraud alert on your credit reports, contact one of the nationwide credit reporting companies. A fraud alert is free. The company you call must tell the other credit reporting companies; they, in turn, will place an alert on their versions of your report.
    Here's Why You Probably Don't Want To Freeze Your Credit | HuffPost

    To put a credit freeze in place, you must contact each of the three credit reporting agencies separately (Equifax is one of the three) at the companies’ credit freeze portals. If you don’t contact all three, you basically have no “freeze.”

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