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    halloed's Avatar
    halloed Posts: 2, Reputation: 1
    New Member
     
    #1

    Mar 21, 2014, 02:11 PM
    The American Express
    We recently received two (2) letters offering lower APRs on our six(6) cards - 3 0f mine and 3 of my wife's. Problem: The instructions given do not get us to the sight necessary to accomplish this task. Please clarify the instructions for us. Ed H-
    Curlyben's Avatar
    Curlyben Posts: 18,462, Reputation: 1857
    Admin & Wine Expert
     
    #2

    Mar 21, 2014, 02:16 PM
    You need to CALL Amex and get them to explain as we are NOT affiliated to this card company at all.
    halloed's Avatar
    halloed Posts: 2, Reputation: 1
    New Member
     
    #3

    Mar 21, 2014, 02:16 PM
    Answers not applicable. These are AMEX cards and this is an AMEX letter from John Siverman, President, US Consumer Services. If he wants our business, tell us how to participate in plain english!
    smoothy's Avatar
    smoothy Posts: 25,495, Reputation: 2853
    Uber Member
     
    #4

    Mar 21, 2014, 02:33 PM
    Quote Originally Posted by halloed View Post
    Answers not applicable. These are AMEX cards and this is an AMEX letter from John Siverman, President, US Consumer Services. If he wants our business, tell us how to participate in plain english!
    THe answer is applicable. This site is NOT AMEX... we are not affilitated with AMEX... in fact we are affiliated with no Bank, and no business anywhere. We are nothing more than a general purpose question and answer website.

    You actually have to call AMEX to do this. How much more clear can that be. There is a customer service number on the back of your credit card you call, Nobody here can help you with that.
    talaniman's Avatar
    talaniman Posts: 53,859, Reputation: 10852
    Expert
     
    #5

    Mar 21, 2014, 02:43 PM
    Please convey instruction since we are not mind readers and are not privy to the correspondence. Such letters are traditionally sent to any cardholders for the purpose of generating applications. It is in no way an approval or acceptance but a form letter mailed to every address they can find. Its called bulk mailing.

    If this is unacceptable then you must Google it yourself, or supply better information. If a website is not in the body, or the bottom of the letter, its an advertisement only.
    ScottGem's Avatar
    ScottGem Posts: 64,970, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #6

    Mar 21, 2014, 04:45 PM
    Were these snail mail letters or e-mail letters. If they were e-mail I suspect they were scams.

    But in any case, this site is not affiliated with AMEX. You may have seen this site as the result of a search. The AMEX site is americanexpress.com

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