Ask Experts Questions for FREE Help !
Ask
    vks64's Avatar
    vks64 Posts: 59, Reputation: 1
    Junior Member
    		  
    #1

    Jun 7, 2008, 09:37 PM
    virus removal
    Sir,

    I have installed AVG 8.0 free version installed in my windows XP.
    It has pointed out that the computer is infected with win32/heur virus.
    Please help me to remove the win32/heur virus, since the AVG Anti virus could not remove it? Since the reporting of infection by AVG, the INTERNET EXPLORER was not funtioning and I was browsing using Mozila Firefox browser

    Thanks in advance to all,

    Yours
    vks64
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Jun 8, 2008, 05:30 PM
    It seems the AVG is finding this one as not other antivirus prgs, try this online scanner to see if same thing comes up
    Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA
    vingogly's Avatar
    vingogly Posts: 718, Reputation: 105
    Senior Member
    		  
    #3

    Jun 9, 2008, 04:21 AM
    It's not really a specific virus/trojan, "heur" means AVG sees something suspicious based on its rules-of-thumb (heuristics). There may in fact be nothing to remove, and it may be a false positive (usually as a result of a program doing something that's usually done by operating system programs). Since different AV programs use different heuristics, they may give different false positives. Some games will cause this kind of false positive. You may be able to turn off heuristic scanning in AVG, check the program options.
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Applications are not working after the virus removal. [ 1 Answers ]

Dear sir, I found some virus in my system. I used NOD32 to clean the virus. After cleaning the virus in C:\windows\system32 folder, all windows and other applications are not opening and asking for "Open with" open. My notification area completely disabled. Please help me on this....

Virus removal [ 2 Answers ]

How do I remove w32.silly.fdc virus or spyware?

Ravmon virus removal [ 1 Answers ]

I'm unable 2 remove this virus named RAVMON.exe from my flash drive... please suggest any solutions

Removal of virus [ 2 Answers ]

Dear all, Thanks for your reply, as per your advice I had set my settings and found that auto dial was enabled. I disabled it and now it is working OK. I wanted your advice for a few topics mentioned below. Initially I had norton av 2003, but now it has expired. My friend gave me symantec...

View more questions Search