[roncoltd]

How do irestore snmaster.idx.database

[Couchcarrot]

Here is a solution offered by an AOL tech, since the file is obviously an AOL one, right?
I would also suggest reading other suggestions from the same site and using your
Own discretion as to whether you feel you can do it or not. It may be best to
Call the technicians from Best Buy (Geek Squad) who come to your house, rather than ruin your system.

"SNMaster.idx Database is missing Please restore this file" - dslreports.com


AOLTech

Join:2007-11-09

This is the best fix that you can try for the Message "Snmaster.idx Missing ".

You will have to copy The AOL® data to a different location if you are using Windows Vista™.

To copy the AOL data files and move them to the right location:
1. Click the Start button, then open My Computer.

Note: If using Windows Vista, click the Start button, then click Computer.

2. Access the AOL folder.

If using Windows 2000 or Windows XP, double-click the Local Disk (C:), then navigate to Windows\All Users\Application Data\AOL folder.
If using Windows Vista, double-click the Local Disk (C:), then navigate to the Windows\ProgramData|AOL folder. Windows Vista users can alternatively search for C_AOL90 to find it.
3. Right-click the C_AOL90 folder, then click Copy.
Note: If there are multiple copies of the C_AOL90 folder, copy the folder with the later letter next to it. e.g.: If you have C_AOL90a and C_AOL90b, then C_AOL90b is folder that would need to be copied.

4. Paste the folder into the correct location.
If using Windows 2000 or Windows XP, navigate to the C:\Documents And Settings\All Users\Application Data\AOL folder. Right-click the AOL folder, then click Paste.
If using Windows Vista, navigate to the C:\ProgramData\AOL folder. Right-click the AOL folder, then click Paste.
Notes:

If you do not find the Application Data folder, it may be hidden. To see all hidden folders on Windows XP or 2000, click the Tools menu, click Folder Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.
If you do not find the ProgramData folder, it may be hidden. To see all hidden folders, click the Organize menu, click Folder and Search Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.
5. Launch the AOL® software again

[seahwk83]

Uninstall AOL and then delete the AOL folders in c:\program files

Now reinstall AOL and you should be OK