[Grumpy Old Bear]

O/S XP-SP2 updated

NOTE: Other than this specific problem, the System/OS, all Peripherals and Applications are working perfectly.

I recently bought a new Logitech QuickCam Ultra Vision to replace my old QuickCam. When I went to install the drivers/Apps; the CD began to spin-up in the drive but before we could get into 'Installation Wizard' - the "booming" 'You have problems' box pops up and tells me that I have;

"Insufficient Hard Disk space to install this Application."

Well, let's see; The file is 35MB, I have a 145GB HD of which 92% (135GB) is FREE and even my simple little brain says - THAT CAN'T BE!

I and a few friends have been trying to figure this one out to no avail. In trying to resolve the problem I've:

Run a second Defrag of the HD in the past 60 days

Run RegFix and cleared to a '0' annomaly

Bumped up the 'Virtual Memory' to 850/2510 MB

Downloaded a slightly newer set of drivers from their WebSite and tried to install on a direct download - only to get the same error message as when I use the CD.

Thought I'd be "slick" - downloaded/saved the file to a separate folder, opened it and tried to install from the 'saved' location - only to get the same error message as when I use the CD.

I even tried to go back and do a "System Restore" to an earlier config, but, with all the "clean-up" that was done (including deleting all the old Logitech files), System Restore won't reconfigure the settings.

Anyone out there got any ideas - other than re-formatting and re-installing, that's "last ditch".

In advance
Thank you

[IT Helpp]

It sounds like the program is automatically trying to load to a drive other than your hard drive.

1. Check you TEMP files setting

Right-click on My Computer - Properties - Advanced Tab - Environment Variables

edit the temp and tmp variables

2. Check your registry settings:

1. Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
2. Find ProgramFilesDir whose default should be C:\Program Files
3. Change this to whatever directory you wish. I changed it to D:\Program Files for example.

Remember you have to reboot for your changes to show.

[retsoksirhc]

Also, if it's an NTFS drive (I suspect it is, given the size), make sure you don't have a quota turned on for your account. It can deny disk space if you've reached your quota, even though there's plenty left on the drive itself.

Quota is in My Computer, Under the drive properties (Right click -> Properties), and there should be a Quota tab.

[Grumpy Old Bear]

Also, if it's an NTFS drive (I suspect it is, given the size), make sure you don't have a quota turned on for your account. It can deny disk space if you've reached your quota, even though there's plenty left on the drive itself.

Quota is in My Computer, Under the drive properties (Right click -> Properties), and there should be a Quota tab.

Thanks for the response, I don't need to check though - I know that QUOTAS are disabled in the configuration I set up.

[Grumpy Old Bear]

It sounds like the program is automatically trying to load to a drive other than your hard drive.

1. Check you TEMP files setting

Right-click on My Computer - Properties - Advanced Tab - Environment Variables

edit the temp and tmp variables

2. Check your registry settings:

1. Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
2. Find ProgramFilesDir whose default should be C:\Program Files
3. Change this to whatever directory you wish. I changed it to D:\Program Files for example.

Remember you have to reboot for your changes to show.

Thanks for the response, my question is;

Edit Temp/TMP variables to what? Delete them? You didn't specify the details of the action.

Why would I want to change the root drive of the C:\ Prog Files?

[IT Helpp]

In both scenarious you need to ensure that the locations are appropriate locations. For example, make sure the TEMP directory is not pointing to the CD Drive.

By the way, have you tried to run the CD on a different computer? It is always possible that there is a bug in the installation program. Or maybe the wrong CD version?

Just guessing at this point.