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    jlisenbe's Avatar
    jlisenbe Posts: 3,323, Reputation: 154
    Well & Pump Expert

    Dec 30, 2016, 03:21 PM
    Print problems
    Installed a new modem/router from Xfinity two months ago. Printer connects to the network OK. Printer seems to install OK, but can't get any print or scan jobs to work. Suggestions?
    Curlyben's Avatar
    Curlyben Posts: 18,479, Reputation: 1857
    Admin & Wine Expert

    Dec 30, 2016, 04:45 PM
    Make sure printer is setup on a static IP address and re-install the drivers to the correct IP/
    jlisenbe's Avatar
    jlisenbe Posts: 3,323, Reputation: 154
    Well & Pump Expert

    Jan 1, 2017, 08:06 PM
    OK. Gave the printer a static IP. Also had to have the computer ID itself on the network, which evidently I had turned off. That solved the issue. Scanning and printing away. Thanks!

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