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    excon's Avatar
    excon Posts: 21,482, Reputation: 2992
    Uber Member
    		  
    #1

    Apr 6, 2013, 07:08 AM
    Itunes
    Hello:

    When I plug in my iPhone to recharge, Itunes opens up to my page.. It shows several albums that I bought from them over the years, but probably from different computers... When I try to listen to my music, I get a message that my computer isn't authorized to receive the downloads.. But, it tells me NOTHING about how to get that authorization..

    Can you help?

    excon
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
    		  
    #2

    Apr 6, 2013, 08:33 AM
    Have you looked here?



    iTunes Store: About authorization and deauthorization

    It talks about how to authorize your device so you can listen to your music.

    Itunes uses DRM protection so you will need to have the file on board to listen to your music. Just follow the steps they outline.
    excon's Avatar
    excon Posts: 21,482, Reputation: 2992
    Uber Member
    		  
    #3

    Apr 6, 2013, 09:25 AM
    Hi cdad:

    Thanks... That's a good recourse, but I can't get it to work.. It says open Itunes and from the menu, choose XXXXX..

    It says someplace else if you have version XX use such and such...

    I can't FIND a menu to open and I can't FIND what version Itunes I have...

    So, there I am..

    Steve
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
    		  
    #4

    Apr 6, 2013, 11:19 AM
    If there is an icon or menu item that says "about" that normally contains the version number of the program you are using. Another way may be to reinstall iTunes and that way you not only have the latest program but also the version number you are working with.
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