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    Halfjack's Avatar
    Halfjack Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Sep 8, 2008, 04:07 AM
    Error message "insert disk"
    Hi, hoping someone can help. Computer has both cd & dvd drives. If I insert a music cd, it is read by both drives, so they seem to read OK, but as soon as I insert a cd-rw I get the message 'please insert disk' on both the cd and dvd writers. I am using a Verbatim CD_RW 4x disk and if I use it on another machine it works fine. Any help appreciated.:)
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #2

    Sep 8, 2008, 05:55 AM
    Please list the complete model # of the CD and DVD drives that are being problematic. Also, list the model # of the machine that Verbatim CD-RW disk works on.

    Lastly, list the software used to create the disk and what format was used.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #3

    Sep 8, 2008, 06:01 AM
    CD-RW disks need to be "packet formatted" by your burner software to be used as a RW disk. That packet formatting is not standard and you need to software compatible with the formatting to read it.
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