I have a DELL E510 Dimension Desktop Computer with an XP Professional operating system.
It has a Optiarc DVD+-RWND-3570A (DVD/CD-ROM Drive).
I tried to play a CD in the drive today to no avail but, I got this message:
1. Windows cannot start this hardware device because its configuration information (in the Registry) is incomplete or damaged (CODE 19). What is Code 19?
I went to another computer program called (CD/Reading and Writing Module), to try to repair, and found these issues listed:
1. Device is not working properly (Optiarc DVD+-RWND-3570A) detected!
2. Media in CD/DVD Drive is not readable (Optiarc DVD+- RWND-3570A) detected!
I recently deleted 'Sonic Activation Module' entirely from the computer. And, probably some other stuff that I didn't know about, so don't know if that had anything to do with losing my CD Drive or not.
I do know that I cannot play a CD, DVD, Music or anything because the computer does not recognize the CD Drive.
Now, every time I insert a CD or DVD in the drive, a message for said drive appears telling me to insert a CD, etc. (Which I have already inserted in the drive.) Believe me, it gets very frustrating.
Any Help would be greatly appreciated.