I have a Kenomre Elite Washer and the water will not drain or spin. I have check to make sure there are no clogs or anything blocking the drain. I also have removed all the clothes except a few to make sure it is not heavy. When it gets to the part were it shouild drain and spin nothing happens. I have emptied it and tried to just spin all I get is a low humming noise. Is the issue a broken pump or motor? I also have check on the door switch it is OK.