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    suzie76's Avatar
    suzie76 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Feb 7, 2012, 12:06 AM
    I trying reboot my apple mac,as I forgot password but it stuck on cap lock?
    When typing on the re boot page it typing in capital letters.. Dose any one know why
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
    		  
    #2

    Feb 8, 2012, 07:42 PM
    Make sure the computer is shutdown and not sleeping, then reboot. Check to see if the caplocks key is pressed on newer Apple keyboards it will be a green light on the Caps Lock Key. If you have a wireless keyboard replace the batteries.
    Here is how to reset the password.
    suzie76's Avatar
    suzie76 Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Feb 8, 2012, 10:59 PM
    When the computer stars up normal it started up in safe boot. Why I don't know... I turn it off then back on and then put it in reboot mode... the cap lock is not on as the light isn't on... I do not have a wireless keyboard... I have forgotten me password.. there os so much stuff on there I need... I have also read not to buy disk as sometimes it doesn't work and you waste 200 dollars...
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
    		  
    #4

    Feb 9, 2012, 05:09 AM
    Your computer was shipped with a OS install disk and an applications disk that will restore your computer but not your files. The OS disk also includes a few utilities like the password reset.
    Starting in safe mode is usually a sign of some corruption in the OS, or a stuck key on the keyboard.
    First try a different keyboard a USB PC keyboard will do. Shutwdon the computer switch the keyboard and reboot.
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