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AnitaD1998
Oct 18, 2017, 06:59 PM
How to answer 'What would frustrate you the most about this position?' If I don't have any work experience. For a Customer Service Consultant position.

Wondergirl
Oct 18, 2017, 07:11 PM
What would? Choose one that would have a positive solution.

My frustration would be if too many customers need help at the same time.

ma0641
Oct 18, 2017, 07:18 PM
Where are you getting these questions? This is your second post regarding a theoretical interview. You admit you have no experience for the job. Our answers might help you get the job but then what?

AnitaD1998
Oct 18, 2017, 07:19 PM
I was thinking angry customers. But yours is better, thanks! The good thing could be that many customers in queue actually a motives me to do more work quickly.

AnitaD1998
Oct 18, 2017, 07:25 PM
I did the interview before but failed because I prepared for other questions but not those that were asked. The company is hiring about 1500 customer service consultants because it expanding. The company is Sutherland Global Services. They said I must research the question because they are going to give me a second chance. They will train us.

Wondergirl
Oct 18, 2017, 07:34 PM
I was thinking angry customers. But yours is better, thanks! The good thing could be that many customers in queue actually a motives me to do more work quickly.
You could find another coworker or two to help you. Or do a triage-type thing, taking the easiest questions and asking customers with tough problems to wait until you get rid of the easy ones. BUT those tough-problem customers may already be angry, so getting coworkers to help would be better.

AnitaD1998
Oct 18, 2017, 07:38 PM
Thanks again, you're the best!

Wondergirl
Oct 18, 2017, 07:49 PM
Thanks again, you're the best!
Thank you! Years of my working in a busy public library helps! Let me know what happens!

AnitaD1998
Oct 18, 2017, 07:59 PM
Ok, I will.

Wondergirl
Oct 18, 2017, 08:27 PM
Ok, I will.
My sister's name is Anita. Are you my sister? :D

AnitaD1998
Oct 18, 2017, 08:36 PM
Lol, no:-D

AnitaD1998
Nov 30, 2017, 04:14 PM
Wondergirl, I didn't get the call back, unfortunately. But I did get an internship from another organization. Thank you all the same for helping me.

Wondergirl
Nov 30, 2017, 04:38 PM
Wondergirl, I didn't get the call back, unfortunately. But I did get an internship from another organization. Thank you all the same for helping me.
Congratulations! Learn all you can! Let me know how it goes. How long is the internship for?

AnitaD1998
Dec 1, 2017, 01:09 AM
Ok that you and I will. The internship is just for 1 month

I meant thank you