How do you handle customer complaints

Carefully and with respect.

Depends on the situation and whether it needs the attention of the manager.

Fr_Chuck: You forgot "roll eyes".

Hi, carlynyimo!

Are you asking the question because you've been asked to answer it, or because you'll be the one asking it, please?

Thanks!

Hi, carlynyimo!

Are you asking the question because you've been asked to answer it, or because you'll be the one asking it, please?

Thanks!

I have been asked ,so I don't know the answer. May be you have an idea

I would say: "I would try to handle the complaint to the best of my abilities and experience. If I can't handle it, then I would refer the complaint to the manager."

I think you just need to remember that in business "the customer is always right" attitude is what pays off, even though we know some customers aren't right at all.

How do you handle customer complaintsHello c:

YOU don't handle them. The manager does.

excon