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jennhunt
Jan 18, 2010, 08:30 PM
I just bought a lap top and amm trying to set up wireless internet.For some reason I have interent on my desktop and my daughter is picking up my internet on her lap top but I can't. I can get wired internet on my lap top but when I unplug it I have none. Can someone please help me?

seahwk83
Jan 18, 2010, 08:46 PM
What version of windows on your laptop? I would assume windows 7 as new.

Try control panel and then network and sharing and click on left, Setup a new network or connection and see if your wireless can be seen and click connect

If that one does not work, choos the next option below that,Connect to a network

Hope that helps or gets you in right place

jennhunt
Jan 18, 2010, 09:00 PM
I tried that but it won't let me et up a new network and my wireless is not listed. When I clicked Wireless Configuration a box popped up saying Dell Wireless WLAN Card Utilty, the wireless network adapter could not be accessed. This application may have diminished functionality as a result. I am LOST!

seahwk83
Jan 19, 2010, 11:52 AM
Not sure myself

As new, you should also try and contact Dell through online chat support
Dell - Hardware Chat (http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat)

They should be able to get you in right direction whether a Dell issue or possibly the router or maybe both but that will help in narrowing it down.

I know it's gets frustrating but it will work out.

NeedKarma
Jan 19, 2010, 12:04 PM
There is a little button that turns your wireless on and off, make sure it's activated. If you provide the model number I can tell you where it is.