Grandmother5
Aug 18, 2009, 03:18 PM
I was phoned by a collection agency at work regarding and account that I owe and was willing to settle. The representative offered a program to assist in loweing my payments, and then ask for my banking information and I declined and explained that I have been burned by giving that information t o a collection agency and that I didn't feel comfortable with this method He tthen became irate and hung up. I never received any written correspondence from them. 3 months later received a call requesitng that I take care of this debt with another offer. I ask that he put this in writing and I would respond in writing. I received and e-mail but from a different person. I received a call from the rep asking if I received the offer. I stated that I did and ask if the would forward a letter validating who they were. He attempted to tell me they were legal, blah, blah. I sent to them a debt validation letter on 8/3/09 the day after I received the e-mail. Today I received a call from same rep stating that they received my letter but because it was not within 30 days they did not have to respond. I explaind that I did not want to send to an unknonw $1700. This to has happened before to me , paid off debt to collection agency per offer and now am receiving calls regarding the same debt. What should I do? Is the 30 days from the date of the first call or written communication which I never received other than the e-mail received on August 3. and is there a validation letter without the disputing of the account?