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Dmal
Feb 25, 2009, 02:40 PM
When I try open word or any office file I get the following messages
'preparing to install'...
'configuring Microsoft office xp professional with frontpage'...
And then
'error 1311: source file not found C:\downloads\Office1.cab verify the file exists and that you can access it'

Word opens but it's a pain seeing this every time. Its only recently happened - don't think it is a virus as nothing comes on McAfee and there previously problems with a missing proplus.msi file.

Any help would be appreciated.

DMal

JBeaucaire
Feb 25, 2009, 06:07 PM
Take a look here:

"Error 1311: cannot locate source file" error message when you install a 2007 Office suite or Office 2003 (http://support.microsoft.com/kb/818234/en-us)

ScottGem
Feb 25, 2009, 06:16 PM
You can also try inserting your Office CD and running the Repair option.