View Full Version : There's no network information
janedoe910
Oct 6, 2008, 07:59 AM
My wired connection is stating that it's connected but there is 0 packets sent and 0 packets received. When I try to use the ipconfig command there's no information coming up. It's totally blank. How can I get this back up and running again?
Curlyben
Oct 6, 2008, 08:07 AM
Silly question, is the cable securely connected at BOTH ends ?
Try unplugging it, blowing in the hole and replugging it.
Also try a different cable.
Also check to make sure the router is powered on correctly.
janedoe910
Oct 6, 2008, 06:32 PM
I have 4 pcs running fine and yes the network cable is secured. The actual error that I get from the IP Configuration Diagnostic is the following:
'Unexpected error from iphlpapi: The pipe is being closed.'
What does this mean and how do I fix it? Please help.
chuckhole
Oct 13, 2008, 02:02 PM
This is a DLL file that is the IP Helper API. It us used to report the information you were concerned about.
Start up the computer that is having a problem in SAFE MODE with NO NETWORKING. Copy the C:\Windows\System32\IPHLPAPI.DLL file from one of your other computers running the same Operating System and Service Pack level and replace the one that is not working properly.
janedoe910
Oct 16, 2008, 02:31 PM
Ok. I will try this out and will let you know what happens. Thx.