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View Full Version : I need help with my hp printer?


lovlorn
Jan 13, 2011, 07:00 PM
I took out the black ink cartige and now the printer doesn't print in color,

It's hp deskjet 6988.

Thanks Rachel

lovlorn
Jan 13, 2011, 07:10 PM
I took out the black cartige and now it won't print in color.

ScottGem
Jan 13, 2011, 07:18 PM
Most printers won't print unless both cartridges are in place. Of course if you had told us the make and model of your printer we might be able to be more specific.

ScottGem
Jan 13, 2011, 07:32 PM
Just found the earlier thread and merged them. Yes you need both cartridges in place.

ritrlfl
Apr 13, 2011, 11:15 AM
I also have a HP printer and am certified in printer repair. You need to go to printer properties and check the box for print only in color. I do this all the time and it works for me.