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    greenbrae's Avatar
    greenbrae Posts: 2, Reputation: 1
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    #1

    Aug 27, 2009, 12:43 AM
    Direct TV error message "check signal cable"
    Hi
    We had a power outage last night and when the power came back on, 2 of our 3 tvs were fine, but the 3rd isn't. When we turn it on we get a black screen with a blue box that says "check signal cable". I called Direct TV and they were no help!
    Thank you!
    tickle's Avatar
    tickle Posts: 23,796, Reputation: 2674
    Expert
    		  
    #2

    Aug 27, 2009, 04:27 AM

    If your equipment is purchased or rented from Direct TV then they are responsible for the equipment, and I think this would include the cable attached to your dish. They owe you an explanation and I think you should demand one.

    I get exemplary assistance from Bellexpressvu when I have a problem, and I have three 2 TVs and two dishes, one for HD. They have troubleshooters who can give you advice on the phone and take you through a problem step by step while you are correcting an error.

    Tick
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