I been using BA for 2 weeks now from Herbal inn. I'm not sure if it is working. I've been using only on my face. I was told that the site was a fake. Before I ordered from them I sent e-mails asking questions about the product but no one ever responded. But I ordered anyway. I sent a message along with my paypal account and they still never replyed. The package looks very cheap. I'm going to keep using until the bottle is empty before I make a final judgement but If it doesn't work my next step is to order pure BA. I seen a shop on ebay that sells the powder.