Showing sensitivity isn't a bad thing, I cry all the time after an argument. It is a very human way of expressing anger, fear or sadness, and can get your point across more clearly as people are more likely to see just how upset you are.
However, if you want to stop getting so upset or getting to the point of tears, here are some useful tips I use! I normally use them if I'm in a board meeting or difficult situation:
1. If someone is shouting at you, don't make eye contact.The minute you do, the realism of the situation comes crashing down on you and you can collapse under it all. Simply look in their direction politely or carry on with what you are doing 'if it isn't dangerous'.
2. Don't lose your cool. If you get angry or stressed, that adrenaline is going to blind all reason behind an argument. Stress the facts you want to make and Do Not let them twist your words. Be reasonable and listen.
3. Remember, whatever has led to them doing this, you had a reason to act the way you did. Do not let them push you around if you don't think you have done anything wrong.
4. The situation will be over soon. It isn't going to last forever, keep calm. You can walk out of this alive, just pull through it. Just keep thinking as if it was a scary roller coaster you will be allowed off soon.
No matter how powerful you get in life, you will always feel small or scared at some point in your life. My best friend can intimidate me more than anyone else in my entire business because she knows what I think of her opinion. She knows it is valued. So I choose to face the facts and apologize...what's worth more, a won argument or a friendship?
All the best xxx