Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:
Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.
If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:
Hampton Bay Ceiling Fans are made by
King of Fans. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info:
Live Technical Support:
Monday-Friday EST, 8:30am-4:30pm
(Inside the Continental U.S.) 1.800.330.FANS (3267)
E-mail Support:
Service@kingoffans.com Headquarters:
1951 NW 22nd. Street
Fort Lauderdale, FL 33311
Tel: 954.484.7500
Fax: 954.484.7602
E-mail:
Service@kingoffans.com
Hampton Bay finally has a website, although it does not seem to have a support section:
Hampton Bay
Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!
(800) 236-3306
(800) 330-3267
(800) 749-3267
(800) 221-7977
(800) 896-4908
(800) 307-3267
(800) 431-3003
(800) 448-6857
(800) 841-1350
(877) 527-0313
(877) 898-1881
(888) 809-8989
(800) 283-6513
(877) 527-0313
(800) 654-0688 ext. 76532
To reprogram a Hampton Bay remote, you can try these instructions:
https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf
This is the manual for the Hampton Bay Universal Remote.
If you have the FCC ID number, sometimes documents can be found on the FCC site:
https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm