Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:
Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.
If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:
Hampton Bay Ceiling Fans are made by King of Fans
. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info: Live Technical Support:
Monday-Friday EST, 8:30am-4:30pm
(Inside the Continental U.S.) 1.800.330.FANS (3267)
E-mail Support: Service@kingoffans.com Headquarters:
1951 NW 22nd. Street
Fort Lauderdale, FL 33311
Hampton Bay finally has a website, although it does not seem to have a support section: Hampton Bay
Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!
(800) 654-0688 ext. 76532
To reprogram a Hampton Bay remote, you can try these instructions: https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf
This is the manual for the Hampton Bay Universal Remote.
If you have the FCC ID number, sometimes documents can be found on the FCC site: https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm