Ask Experts Questions for FREE Help !
Ask
    notsohandygirl's Avatar
    notsohandygirl Posts: 7, Reputation: 1
    New Member
     
    #1

    Feb 22, 2006, 06:49 AM
    Can't install AOL
    I cannot install AOL. I've uninstalled AOL. I've installed with a new 9.0 optimized disk and run through the entire installation process until the very end when a window comes up that asks if I'd like to install the AOL files needed to complete the process. I choose yes and then another window pops up saying it may have to restart to finish. If I choose okay to restart I'm back where I started after it restarts. If I choose restart later, the window disappears and I have to start all over again. These windows now show up any time I try to start AOL. I've used aol's tech support by telephone lol. They said it was a windows problem. Note: AOL used to work fine on this computer. However, I've had trouble with it for months and finally 2 weeks ago got it working by uninstalling AOL and instant messenger and reinstalling 8.0. Then, a power failure shut everything down and when I restarted I could no longer get to AOL. Any ideas?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #2

    Feb 22, 2006, 06:51 AM
    It does sound like there may be problems with your PC. Have you checked it for viruses, spyware? Done a defrag? What version of Windows do you have?
    notsohandygirl's Avatar
    notsohandygirl Posts: 7, Reputation: 1
    New Member
     
    #3

    Feb 22, 2006, 07:13 AM
    I have run virus scan recently. I have not defragmented though. I have Windows XP home. I'll try defragmenting. Also, when I first start up the computer I have to close out 4 error messages:
    This application has failed to start because idledemon.dllwas not found Reinstalling the application may help.
    ERROR: Could not execute Main: The system cannot find the file specified.
    Error loading C:\Program Files\Wild Tangent\App\CDA\cdaEngine0400.dll
    ERROR loading C:\WINDOW\\bvxsf.dll
    Curlyben's Avatar
    Curlyben Posts: 18,481, Reputation: 1857
    Admin & Wine Expert
     
    #4

    Feb 22, 2006, 07:25 AM
    Doesn't sound to good.
    To make sure everything is running fine also run both anti virus and anti spyware apps (make sure that they are updated first ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #5

    Feb 22, 2006, 07:45 AM
    That looks like you have some spyware or other junk on your system. Follow Ben's suggestions for cleaning them out.
    notsohandygirl's Avatar
    notsohandygirl Posts: 7, Reputation: 1
    New Member
     
    #6

    Feb 22, 2006, 08:55 AM
    Thanks. I ran the defragmenter. No change. Antivirus will have to be the disk I have. I can't get online. I'll try running this McAfee again and see what happens.

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Hunter fan to install [ 1 Answers ]

Opened perfectly good operting hunter fan to install hampton remote... I am lost. (hamptom remote is to be compatible with hunter fan?? ) From ceiling I hv blk/red/white & grnd Remote has blk to motor... blue (light) to motor and white to motor Only...

Install win xp pro from hdd [ 7 Answers ]

How to install WIN XP PRO from HDD?

New shower install [ 3 Answers ]

I want to install a shower in a room next to where there is an existing toilet and sink. My question is on venting the new shower. I have access to the basement area, can I hook up the shower drain to the existing sink drain in the basement area. Will this properly vent the new shower? The...

New Install on Toilet [ 1 Answers ]

I am doing a total remodeling job on a pier and beam house, all new plumbing and electric. We are adding a new bathroom. Sub floor is 3/4" treated plywood and will have linoleum as the finish. How far is the toilet flange placed from the wall? And do I have to install a closet flange? Main...


View more questions Search