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Asigi,
Retention issues is one of Human Resources challenges.
It actually starts with recruiting and hiring.
You need to hire the right person to avoid turnover and to retain good employees. If the wrong person is hired for the job no amount of incentive or training will change the fact that the wrong person is in the position.
So a good HR director must learn to spot and develop people who fit with the job description and company culture. This is very important. If the person can do the job but does not fit with the company culture than they will not be able to work with other employees in a smooth and productive manner.
Review job descriptions with the jobs performed. Find out what if any training is needed to push the employee to peak performance and satisfaction in their jobs. If the employee gets satisfaction from his job he will stay with the job and he is a happy productive employee.
Promote and cultivate good managers. I have heard that 80% of people leave a company because of a bad manager or bad company management. Managers need to be trained in Communication, Team Building, Performance management and how to develop employees on the job to reach their potential.
Making sure that the employee has a good work environment goes far to retain good employees. Breaks and vacation time are very important. Your employees need time to rest to be at their best on the job. If you push them too far they will leave. If they can achieve a good work/family balance they will stay and be good employees.
You can force employees to work long hours for their salaries and you can cut breaks short and give short lunch hours or even no breaks. All these are legal, but they do not promote loyalty, produce happy productive workers or promote retention.
It cost about 25X an employee's salary to replace him with another employee, this is a huge expense.
Communicate with the employees, engage them in the business of the company, involve them in the business through suggestion boxes, employee of the month, other incentive programs.
The bottom line really is if you wish to retain good employees you must be a good manager and management must care about their employees. If the management of the company cares about their employees they will wish to do their best for the company.
Shirley
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