I found the below post at the osTicket site listed in their forums. You may have to join the forum to view the post, so I have added it here. Unfortuneately, no one has yet answered this post:
Can osTicket handle multiple entities? I handle support for several small companies. It would be nice to have responses with individual branding.
Can that be configured in this release?
Can osTicket be directed to certain accounts or reps with individual responses?
This script is very nice, clean and uncluttered. You are to be congratulated for the design as well as the functionality.
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Thanks!
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